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Diagnose a HD with clicking sound...

 
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OursPolaire
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Joined: 15 Jun 2009
Posts: 5

PostPosted: Mon Jun 15, 2009 9:24 pm    Post subject: Diagnose a HD with clicking sound... Reply with quote

Hi Very Happy ,

I have a HD that is spinning but it has a click-click sound at boot. What is the cause of this?

Thanks, OP. Wink
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harddrivespecialist
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Joined: 29 Dec 2007
Posts: 471
Location: Providence, RI. Boston, MA USA

PostPosted: Mon Jun 15, 2009 10:59 pm    Post subject: Reply with quote

Most likely reading/writing heads have failed.
Provide more details on your drive.
Manufacturer, model and etc.
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OursPolaire
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Joined: 15 Jun 2009
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PostPosted: Tue Jun 16, 2009 12:04 pm    Post subject: Reply with quote

Hi harddrivespecialist Very Happy ,


Quote:
Provide more details on your drive.
Manufacturer, model and etc.


Western Digital Caviar 40GB:

MDL: WD400BB-00CAA1
Date: 06 APR 2002
DCM: HSEHNA2CH
S/N: WMA8H3302020

Printed Circuit Board No. : 2060-001092-007 & Main Controller IC: WD70C23


Quote:
Most likely reading/writing heads have failed.


I think the same think but is it a mechanical problem or electronic problem? Confused

OP
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OursPolaire
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PostPosted: Tue Jun 16, 2009 12:08 pm    Post subject: Reply with quote

Quote:
Printed Circuit Board No. : 2060-001092-007 & Main Controller IC: WD70C23


I inspected it and there is no marks of burnt components. Seems good... maybe not... Confused


OP
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harddrivespecialist
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Joined: 29 Dec 2007
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Location: Providence, RI. Boston, MA USA

PostPosted: Tue Jun 16, 2009 2:24 pm    Post subject: Reply with quote

Yes, this drive is old, so heads are weak/dead 90%.
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OursPolaire
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PostPosted: Tue Jun 16, 2009 5:12 pm    Post subject: Reply with quote

Ok...

If I want to rescue the data on it, I have to find out another WD400BB-00CAA1 in working order and replace the platter ? Confused

Do you know if the DCM code is important here or just the WD400BB-00CAA1 code is enough to find out the right HD clone? Confused
(DCM = Drive Configuration Matrix)

OP
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harddrivespecialist
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Joined: 29 Dec 2007
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PostPosted: Tue Jun 16, 2009 7:53 pm    Post subject: Reply with quote

Replacing a platter is a last thing you want to do on this drive.
This is not an easy task to do.
If you open your drive, recovery cost will probably double.

Find a data recovery pro in your area, is my only suggestion, otherwise put it aside until you save enough money for recovery service or forget about your data.
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OursPolaire
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PostPosted: Wed Jun 17, 2009 7:38 pm    Post subject: Reply with quote

The data on it is not valuable. Very Happy

I would like to try as a technical trip or challenge. Cool

Could you suggest me some guides or procedures to follow? Cool
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Landgate
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Joined: 24 Jun 2009
Posts: 1

PostPosted: Wed Jun 24, 2009 7:40 pm    Post subject: Reply with quote

I don't think you can.. and I don't mean you can't physically change out the platter or anything, but the minute you crack the shell and dust gets in, it's all over, or so I'm told. You can get to the platter easily enough, but when you do you better be prepared to use it for a coaster or something.
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deadhardrive
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Joined: 27 Apr 2011
Posts: 7
Location: Shanghai

PostPosted: Wed May 04, 2011 9:19 am    Post subject: Reply with quote

if your drive is clicking then there are 4 possible causes...
Dead heads is one of them....
But it could be a simple firmware or pcb issue, so you can try and fix it yourself...could be the SA which is scratched. For this you can try a live pcb swap to get your data back...
You can get more details about this clicking sound here:

http://deadhardrive.blogspot.com/2011/05/clicking-noise-of-hard-drive.html

Very Happy
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