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Dead External Hard Drive

 
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harddisk_user
Posted once


Joined: 12 Jan 2009
Posts: 1

PostPosted: Mon Jan 12, 2009 7:31 am    Post subject: Dead External Hard Drive Reply with quote

I have a 3 month old Seagate Freeagent External SATA Harddrive. It is of 1 TB capacity, and has been working fine until a couple of days ago ... when it suddenly stopped working. No power, no lights, no disk spinning, no sound, no detection in computer. Totally dead.

I thought at first that it was the external HDD enclosure... and i dismantled and removed the HDD and plugged it into another working HDD enclosure, thinking I'd copy off the data before I sent in for repair.

To my horror - the Seagate 1TB HDD was still not working even in the other enclosure - so it is the HDD that is faulty - not the enclosure.

There are tremendous amounts of data within the HDD that it is imperative that I need to save. Never could I imagine that a 3 month old brand new HDD could go kaput without warning. I want to save the data before sending into Seagate for repair - cos I am not sure if they can recover.

Can anyone guess what the matter may be? Totally no power when i connect it up and power up the enclosure. I do not think it is anything to do with the platters... it's something at the power input portion to the HDD. How can I recover the data??

Thanks to anyone who can save me!
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harddrivespecialist
Deadharddrive regular +4


Joined: 29 Dec 2007
Posts: 471
Location: Providence, RI. Boston, MA USA

PostPosted: Mon Jan 12, 2009 2:58 pm    Post subject: Reply with quote

It could be anything; faulty board, siezed motor, corrupted firmware and I can go on......

Find a pro to help you.
_________________
www.datarecoveryne.com
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sunnydreamspace
Deadharddrive regular +5


Joined: 04 Jan 2009
Posts: 540

PostPosted: Wed Jan 14, 2009 2:20 am    Post subject: Reply with quote

agree


harddrivespecialist wrote:
It could be anything; faulty board, siezed motor, corrupted firmware and I can go on......

Find a pro to help you.

_________________
provide Hard drive PCB,entire drive/ Data Recovery service.... big HDD resource. talk to me immediately! sunnydreamspace@hotmail.com
skype: sunnydreamspace
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Ligon
Active contributor


Joined: 16 Jan 2009
Posts: 7

PostPosted: Fri Jan 16, 2009 4:43 pm    Post subject: Reply with quote

No power ? It can be a short circuit or something got disconnected ...
Do not open it in order not to loose the warranty.
http://www.seagate.com/www/en-us/about/contact_us/
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RussWinters
Deadharddrive regular +1


Joined: 25 Feb 2009
Posts: 41
Location: Orange County, CA

PostPosted: Thu Feb 26, 2009 1:16 am    Post subject: Reply with quote

Have you resolved your issue yet? If not I may be able to help you
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