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Western Digital Caviar Green 1.0TB WD10EADS-00M2B0

 
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kragen2179
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Joined: 30 Apr 2011
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Location: Bournemouth, England

PostPosted: Sun May 01, 2011 1:32 pm    Post subject: Western Digital Caviar Green 1.0TB WD10EADS-00M2B0 Reply with quote

hi hoping someone can help me, think the logic board may be fritzed although people here may know different and be able to point me in the right direction if I'm wrong.

So the Drive

MDL: WD10EADS-00M2B0
WWN: 50014EE2033BD0C3
DATE: 18 AUG 2009
DCM: HARCHV2CHB
LBA: 1953525168
R/N: 701640

and the code on the logic board sticker is:
2061-701640-700 02PD3 XC BR13 022P J 0007060 0067

This drive has come out of a Western Digital Elements Elements Desktop Hard Drive WD1000EB035-01 (mains Powered)

Ok so here's what happened...

The drive was connected to my friends computer and was in the middle of transfer when the power was accidentally removed. Since then the drive cannot be accessed. This was while connected to her Vist Home Premium laptop, since she returned to Uni, I have been trying to get in working on my Windows 7 Ultimate 64bit desktop.

Here are the symptoms...

When plugged in throught the Elements Desktop Caddy...
Windows takes forever to load
On my machine the POST screen shows "USB Storage Device - WD"
The Windows USB device removal tool lists the drive as "WD"
Device Manager shows the device listed under Disk Drives as "WD"
obviously this is incorrect and should be displaying as WDC WD10EADS-00M2B0 (either ATA Device on the mobo or USB when external)
and Windows Disk Management shows the disk as uninitialised

I have tried removing the drive from the external caddy and connecting it directly but the BIOS on my Gigabyte GA-P35-DS3L v2 doesn't recognise the drive.
For some reason I'm not getting a delay on POST, but in the BIOS menu the place for the drive is just BLANK, whilst when you let the computer boot and it gets past the POST screen i get the following info...

Channel 0 Master Disk Hard Disk S.M.A.R.T. capability Enabled (my hard drive)
Channel 1 Master Disk Hard Disk S.M.A.R.T. capabilitiy NONE (the dead one)

and as nothing would detect the drive while connected through SATA (not even Hirens, Ultimate Boot CD or Acronis Boot CD) all the diagnostics I have tried have been with the drive connected through its USB caddy.

I ran Western Digital's Data Lifeguard which told me there were bad sectors, but to repair the sectors would likely erase the data so I didn't do that

Easeus Data Recovery sees the drive as RAW but cannot find any data to recover, in fact it sees the RAW drive size as 0 MB

PC Inspector (Find Lost Hard Drives option) sees the drive but is unable to search for lost partitions as it gives an error code when it comes to searching for lost logical drives, the End sector shows as -1 when it should report 1953520064

Acronis Disk Direct fails to recognise it at all

A-FF Repair Station sees the drive when connected via USB but can only interrogate it when connected by SATA - unfortunately it does not find the drive when connected via SATA.

Test Disk when used under Windows cannot find the drive at all, when used under a bootable CD it does find the drive but reports the drive size as 2199 GB and the geometry as Cylinders: 4290077925, Heads: 1, Sectors: 1
which is obviously wrong

nothing else I have tried has eben found the drive let alone been able to scan it.

I should point out that the drive is still under waranty, and I obtained permission from Western Digital as a certified engineer to remove the drive from its caddy without voiding said warranty. This means that I can send it of for a repair/replacement. However there is a LOT of very personal data on that drive, of which my friend has no back-up, including her universiity notes and other documents, photos, music, chat logs etc, basically her entire digital life Sad

HELP
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kragen2179
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Joined: 30 Apr 2011
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Location: Bournemouth, England

PostPosted: Sun May 01, 2011 2:13 pm    Post subject: Reply with quote

N.B.

I re-ran Western Digital Data Life Guard as I realised I hadn't viewed the log.

The log reported an error code 08.

according to the Western Digital website Erro Code 0008 (closest I could find) is a S.M.A.R.T. failure
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harddrivespecialist
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Joined: 29 Dec 2007
Posts: 471
Location: Providence, RI. Boston, MA USA

PostPosted: Sun May 01, 2011 10:29 pm    Post subject: Reply with quote

Where are you located?
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kragen2179
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Joined: 30 Apr 2011
Posts: 4
Location: Bournemouth, England

PostPosted: Sun May 01, 2011 11:55 pm    Post subject: Reply with quote

Bournemouth, England
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sunnydreamspace
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Joined: 04 Jan 2009
Posts: 540

PostPosted: Mon May 02, 2011 5:58 am    Post subject: Reply with quote

as you said it has been power off during working. it may have chance make head damaged.
and
On my machine the POST screen shows "USB Storage Device - WD"
The Windows USB device removal tool lists the drive as "WD"
Device Manager shows the device listed under Disk Drives as "WD" <---------
this things show the hard drive has been dead. it just recognized unit connector only.
if this without any clicking or strange sounds. may be i can help you take off data without open hard drive & reasonable price.
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provide Hard drive PCB,entire drive/ Data Recovery service.... big HDD resource. talk to me immediately! sunnydreamspace@hotmail.com
skype: sunnydreamspace
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kragen2179
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Joined: 30 Apr 2011
Posts: 4
Location: Bournemouth, England

PostPosted: Mon May 02, 2011 8:31 am    Post subject: Reply with quote

Hi thanks for response. The drive seems to spin up fine (it is a very quiet drive) but it spins up when it is powered on and you can hear the heads moving, then once its on it seems to spin but I don't hear the heads moving.

Thank you for offer of assistance, where are you located, and what sort of procedures do you think would be required to recover the data?
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sunnydreamspace
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Joined: 04 Jan 2009
Posts: 540

PostPosted: Tue May 03, 2011 5:00 am    Post subject: Reply with quote

hi,
please feel free to contact me by email or skype. thanks.
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provide Hard drive PCB,entire drive/ Data Recovery service.... big HDD resource. talk to me immediately! sunnydreamspace@hotmail.com
skype: sunnydreamspace
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